Know L’Edge commenced in 2002 as a consultancy and research business that works collaboratively with business owners and managers to keep their businesses healthy, help the businesses grow and, when needed, revitalise the business with a new focus and energy. Businesses typically seek to understand customers better, how to attract new customers, measure and track brand health, and measure, strategic/business planning and understanding employee engagement. For local governments the assistance is on economic development, tourism, and strategic planning. Know L’Edge also conducts market and social research in Australia and New Zealand. Julia Zivanovic is a qualified and accredited researcher. Based primary in Western Australia and now in Queensland, Know L’Edge has clients around Australia in retail, tourism, hospitality, manufacturing, ITC, all levels of government, mining, not for profits and professional associations. Know L’Edge supports micro and small businesses with low cost and pro bono services where possible. The owner, Julia Zivanovic, is a sought after conference speaker, workshop facilitator and provides tailored training on a range of business and research topics for a range of professional bodies including the Property Council, Australian Marketing Institute and the Australian Market & Social Research Society. She is the author of two successful business books. Know L’Edge has won several State and National awards, with their clients, for marketing and research.
Julia joined the network to get to know people and understand the region better.